THEMA: As the credits I get charged?

Good afternoon
I AM THE USER sagafl (Fernando Amésquita of Arequipa - Peru)
APPROXIMATELY 31 days ago I made a withdrawal of € 15.02 3070.50 APPROPRIATIONS AND TO A PAYPAL ACCOUNT Q I REGISTERED WITH THE SAME INFORMATION fanSlave E MAIL AND FACEBOOK. To date, only E received € 15.02 3070.50 WITHOUT THE CREDITS, THE MAIN REASON WERE USING fanSlave 3000 FACEBOOK CREDITS FOR AT LEAST THAT GAVE COLLECTION, PLEASE REQUIRE YOUR HELP TO KNOW THAT I DO To use 3070.50 THE CREDITS FOR FACEBOOK. THANKS FOR YOUR TIME, I expect a prompt response.

you have requested a payout of 15 euro?

and there are around 31 days and you have no money in your paypal account right?

at the payout you gave your paypal email address? right?

Received payment of 15 euros
But I have not received payment for the 3000 credits for facebook
as collecting the credits?

3000 credits are still 15 euro.



check this

http://www.fanslave.com/geld-verdienen/aus-welchem-grund-verliere-ich-meine-verdienten-credits-wieder.html

But I've taken with the euro paypal account and credits.
as shown there:
Earned Credits: 3070.50
Bonus: 50.00
Affiliate program: 0
Payed Out: -3003.50
only that the appropriations have not been recharged in the paypal account.
my question is where I can claim and who can help me.
Thanks for your time

you have applied for the payout but no money arrived on the paypal account?

at the payout you provided the email address from paypal account?

date on which you requested the payout?